McDonald's Dual Lane COD Roll-out
McDonald's Australia Ltd
Various Stores across Western Australia
Various Values / 28 Stores
The McDonald's Dual COD roll-out consisted of the installation of an dual-entry drive-through lane to permit the choice for customers between two Customer Order Display units available to patons, which improves the flow of the drive-through lane through staggered ordering.
In many cases the lanes were quite tight from the outset, so MODUS utilised our AutoTURN traffic modelling software to ensure the required turns were achievable under AS 2890 and Austroad requirements.
The construction work was often staged to allow the lanes to continue operating during works and McDonald's required MODUS to design, document, tender issue and project manage approvals under an extremely fast-tracked programmme. The Dual COD install was a unique initiative of McDonald's and has again seen them ahead of their opposition.